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Flowcharting Terms
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Flowchart |
A visual map that illustrates the flow of
work by labeling specific activities as simple geometric figures connected
by arrows. See also Flowcharting
Tools in our Tools section.
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Top-down flowchart |
A linear flowchart with the major sequence
of activities across the top and sequences of sub-activities mapped down
from each activity. An excellent tool for illustrating the layered nature
of activities and sub-activities within a process.
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Layered flowchart |
A technique for breaking down the complicated
flowchart of a large project into smaller views. The 'top' layer shows the
flow of major activities. Secondary charts so sub-activities within each
activity within each of those actvities. Tertiary charts may lay out those
sub-activities in even greater detail, and so on. Modern computer-based
flowcharting programs typically enable the nesting of these layered flowcharts
with clickable links.
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Functional flowchart |
A process flowchart that emphasizes ownership
of activities by placing the work of each functional group in parallel bands.
This style is often used in cycle time and theory of constraints because delays most of ten occur in the handoffs between functions.
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PERT Chart |
A project flowchart that emphasizes not
only the flow of activities but scheduling and ownership for those activities.
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Critical Path |
A project flowchart that emphasizes those
sequences of activities which currently define the overall timeline of the
project.
This sequence of activities is then said to be 'the critical path'.
See also "Theory of Constraints".
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Current Reality Tree |
A flowchart of cause and effect relationships
that works backward from truly undesirable effects to 'root causes', emphasizing
opportunities within the chain of causes that are ripe for effective intervention.
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Future Reality Tree |
A flowchart, modified from the Current reality Tree, which highlights the processes changes that are intended. | |
Feedback |
Response that informs the practitioners
of a process on how the output of that process or the process itself might
be improved.
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Feedback loop |
A deliberate path in the flow activities
for introducing information about results back into earlier stages of the
process.
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Positive feedback |
Typically taken to be customer response
that the product is "good".
The term was originally used in electrical engineering, where the connotation was usually not favorable!
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Negative feedback |
Typically refers to customer feedback that
the prototype is not what they wanted.
The term was originally used in electrical engineering - negative feedback keeps an electronic circuit in balance, which is usually desirable!
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Cycle Time Management |
A portfolio management mindset that emphasizes
optimizing cycle time required for the whole cycle of product innovation.
See also Tools for Cycle Time
Management.
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