Japanese term usually translated as ‘improvement’. Used extensively
in the Total Quality movement to mean improvement as a continuous and
holistic process.
[M Imai, Kaizen: The Key to Japan's Competitive Success. Random
House:1986]
Muda
Japanese term usually translated as ‘waste’.
Muri
Japanese term usually translated as ‘strain’.
Mura
Japanese term usually translated as ‘discrepancy’.
Ho shin
Japanese expression used to describe a structured,
multi-level format for strategy development that emphasizes moving the development
of strategic thrusts back and forth between the levels in an organization
to assure alignment.
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